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Paypal indicated Mozilla canceled my monthly donation

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  • Last reply by James

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Just checking, can I still make a $3 monthly Paypal donation to Mozilla, or is that amount too small, or does it expire, or something to that effect? Thanks much!

Just checking, can I still make a $3 monthly Paypal donation to Mozilla, or is that amount too small, or does it expire, or something to that effect? Thanks much!

Chosen solution

You can ask your question on https://foundation.mozilla.org/en/donate/help/#contact-us if the FAQ at https://foundation.mozilla.org/en/donate/help/#frequently-asked-questions does not.

These two may help explain why the $3 may have been cancelled.

What are your transaction costs on donations? When you opt to cover our transaction costs, you're covering both our processing and donation platform costs. The costs associated with our robust online donation system allow us to continue scaling sustainably as our supporter-base grows. The donation platform and payment processors we use ensure we can accept a wide range of currencies/payment methods and remain PCI compliant in all of the countries that we accept donations from. The transaction costs donors may choose to cover are based on an estimate of our overall costs. Due to many factors actual costs may fluctuate.
Are there additional fees on my donation? We do not collect any additional fees or taxes. When you donate in your local currency you are not charged a conversion fee by your credit card. Optionally, you can choose to cover our transaction costs on your donation. This is completely voluntary and you may opt in or out using the checkbox on our donation form. Our organization is based in the United States. We encourage donors to research any additional external taxes or fees that may be applied by regulators such as your bank or tax authority.

Also the different ways you can donate https://foundation.mozilla.org/en/donate/ways-to-give/

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Chosen Solution

You can ask your question on https://foundation.mozilla.org/en/donate/help/#contact-us if the FAQ at https://foundation.mozilla.org/en/donate/help/#frequently-asked-questions does not.

These two may help explain why the $3 may have been cancelled.

What are your transaction costs on donations? When you opt to cover our transaction costs, you're covering both our processing and donation platform costs. The costs associated with our robust online donation system allow us to continue scaling sustainably as our supporter-base grows. The donation platform and payment processors we use ensure we can accept a wide range of currencies/payment methods and remain PCI compliant in all of the countries that we accept donations from. The transaction costs donors may choose to cover are based on an estimate of our overall costs. Due to many factors actual costs may fluctuate.
Are there additional fees on my donation? We do not collect any additional fees or taxes. When you donate in your local currency you are not charged a conversion fee by your credit card. Optionally, you can choose to cover our transaction costs on your donation. This is completely voluntary and you may opt in or out using the checkbox on our donation form. Our organization is based in the United States. We encourage donors to research any additional external taxes or fees that may be applied by regulators such as your bank or tax authority.

Also the different ways you can donate https://foundation.mozilla.org/en/donate/ways-to-give/

Modified by James

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