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CANNOT LOG IN VIA MY GOOGLE ACCOUNT

  • 6 replies
  • 3 have this problem
  • 1035 views
  • Last reply by SuMo Bot

SuMo Bot
SuMo Bot
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I cannot log in to my Gmail account via www.google.pl in the Firefox browser. When I try to log in via www.google.pl, the Bad Request Error 400 message appears. The same problem occurs when I need to confirm login to other websites using a Google account. I simply can't log in anywhere. This problem does not occur in other search engines. A login icon appears on the www.google.com website, but not all related services from Google are available - Google account, Google Play, Gmail, Meet, Chat, Drive, Calendar, and Photos are unavailable - these are just the most important ones that don't work. Cookies are enabled. On December 25, 2023, this problem did not exist. I tried to restore Firefox to an earlier installation date, but it didn't help. I uninstalled the extensions and plug-ins. Unfortunately, the problem remains. Please help me. Regards, Bogaczewicz Bogusława.

I cannot log in to my Gmail account via www.google.pl in the Firefox browser. When I try to log in via www.google.pl, the Bad Request Error 400 message appears. The same problem occurs when I need to confirm login to other websites using a Google account. I simply can't log in anywhere. This problem does not occur in other search engines. A login icon appears on the www.google.com website, but not all related services from Google are available - Google account, Google Play, Gmail, Meet, Chat, Drive, Calendar, and Photos are unavailable - these are just the most important ones that don't work. Cookies are enabled. On December 25, 2023, this problem did not exist. I tried to restore Firefox to an earlier installation date, but it didn't help. I uninstalled the extensions and plug-ins. Unfortunately, the problem remains. Please help me. Regards, Bogaczewicz Bogusława.

Chosen solution

I cleared cookies after entering the options, but it didn't help. I have just received a reply to my post in Polish and a suggestion to clear cookies by clicking the padlock icon in the Firefox browser bar. I had no idea that you had to enter through that padlock. After clearing cookies in this way, everything works. Your thought was correct. I just didn't know that I had to use this padlock. Thank you very much. Bogusława

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All Replies (7)

Paul
Paul
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Hi

This does not sound like an issue with Firefox, but is something that the Google support team should be able to help you with.

SuMo Bot
SuMo Bot Question owner
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Should I place my notice in another place? If so where? Bogsława

jonzn4SUSE
jonzn4SUSE
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I'm able to log into my account. see screenshot The long list of add-ons is interesting...

cor-el
cor-el
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See also this thread in Polish.

A 400 "Bad Request" error issue is usually caused by corrupted cookies like posted in the other thread, so clearing the cookies for that website might work.

SuMo Bot
SuMo Bot Question owner
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I cleaned all cookies in Firefox. No results.

SuMo Bot
SuMo Bot Question owner
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Chosen Solution

I cleared cookies after entering the options, but it didn't help. I have just received a reply to my post in Polish and a suggestion to clear cookies by clicking the padlock icon in the Firefox browser bar. I had no idea that you had to enter through that padlock. After clearing cookies in this way, everything works. Your thought was correct. I just didn't know that I had to use this padlock. Thank you very much. Bogusława

SuMo Bot
SuMo Bot Question owner
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