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PDFs not opening in browser

  • 3 replies
  • 0 have this problem
  • 12 views
  • Last reply by zeroknight

1mmortal
1mmortal
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Hi, when I try to open any PDF all I get is a blank grey screen. My settings are set to "open in firefox" and my default PDF viewer is also firefox. How can I fix this? Thanks!

Hi, when I try to open any PDF all I get is a blank grey screen. My settings are set to "open in firefox" and my default PDF viewer is also firefox. How can I fix this? Thanks!
Attached screenshots

All Replies (3)

zeroknight
zeroknight
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Are there any errors in the Browser Console (Ctrl+Shift+J) when you open the PDF?

Does it still happen in Troubleshoot Mode?

Helpful?

1mmortal
1mmortal Question owner
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There seems to be a ton of errors in the browser console. And yes the issue still happens in troubleshoot mode

Helpful?

zeroknight
zeroknight
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Try changing accessibility.force_disabled to 1 in about:config then restart the browser.

Does it still happen in a new profile (without signing into sync account)? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile.

Helpful?

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