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Google search will not load on my android 7 phone on firefox browser

  • 3 replies
  • 0 have this problem
  • 12 views
  • Last reply by cor-el

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yesterday Firefox browser will not load the google search page https://www.google.com.au/?gws_rd=ssl I get a blank screen.

I have checked the connection to the network using my Mobile data and Home Wifi connection

Refer to attached screenshot

But when I load the same page in the following browsers I am able to get to the Google search page: Chrome Browser MS Edge browser

Avast Secure browser

Ecosia Browser

Troubleshooting done so far: Deleted all history Cleared the cache deleted bookmarks uninstalled and done a clean install of the Firefox borwser from Google playstore

Issue remains.

Specifications: Mobile phone

  • Model - SM-G930F

Firefox version: refer to attached screenshot

yesterday Firefox browser will not load the google search page https://www.google.com.au/?gws_rd=ssl I get a blank screen. I have checked the connection to the network using my Mobile data and Home Wifi connection Refer to attached screenshot But when I load the same page in the following browsers I am able to get to the Google search page: Chrome Browser MS Edge browser Avast Secure browser Ecosia Browser Troubleshooting done so far: Deleted all history Cleared the cache deleted bookmarks uninstalled and done a clean install of the Firefox borwser from Google playstore Issue remains. Specifications: Mobile phone * Model - SM-G930F Firefox version: refer to attached screenshot
Attached screenshots

All Replies (3)

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The URI indicates that Google is trying to redirect you to a TLS connection. So the browser did an initial handshake with Google, before something broke. Is the date and time on this device set correctly? Do I assume correctly that you navigated to "google[dot]com", rather than "https://google[dot]com" ?

The S7 is a somewhat older device. I'm unaware of what kind of compatibility and support still exists for it. I don't know if that might be at all relevant, in this case. I would think it should still work, although I don't know if that phone will have received the FF update which set it to use HTTPS by default.

Helpful?

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Helpful?

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This will be fixed by Google shortly.

  • 1873601 - Google front page not loading on Firefox for Android

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