Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

account access

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

more options

My account is linked to an email address I no longer have access to. How can I export all of my data to another account?

My account is linked to an email address I no longer have access to. How can I export all of my data to another account?

All Replies (1)

more options

You can add a secondary email address and confirm this email address. Once this email address has been confirmed, you can make the secondary email address your primary email address.


You can copy certain files with Firefox closed from one profile folder to another profile folder to transfer your personal data. Note that best is to avoid restoring a full profile folder and only restore important files that are safe to restore/transfer.


  • bookmarks and history: places.sqlite
  • favicons: favicons.sqlite
  • bookmark backups: compressed .jsonlz4 JSON backups in the bookmarkbackups folder
  • cookies.sqlite for the Cookies
  • formhistory.sqlite for saved autocomplete Form Data
  • logins.json (encrypted logins) and key4.db (encryption key/primary password) for logins saved in the Password Manager
  • cert9.db for certificates stored in the Certificate Manager
  • persdict.dat for words added to the spell checker dictionary
  • permissions.sqlite for Permissions and possibly content-prefs.sqlite for other website specific data (Site Preferences)
  • sessionstore.jsonlz4 for open tabs and pinned tabs (see also the sessionstore-backups folder)

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).