Doo not want Microsoft Edge so hopefully returning to Mozilla
Tired of the bullying tactics of Microsoft forcing me to accept Microsoft Edge when all I want is Google Chrome, so I'm thinking of making Mozilla my default browser, but I'm concerned about whether Mozilla will tranfer all my info. I sell the occasional bits on Etsy and Ebay. I had found the perfect tool to edit my photos on Chrome. Now this has gone haywire because I am forced into using Edge, which does not give me anything like the editing choices I have on Chrome. I have followed all the directions given by Microsoft to get off Edge and back into Chrome but they have all failed miserably, so I am trapped in Edge and all my efforts are turning into Groundhog Day ! Also if I return to Firefox, what will happen to all my photos, and the folders they are kept in ? As an 86 year old, I need clear, concise directions on how I can restore everything I need to be able to return to a browser I was completely comfortable with. Please advise.
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It's not helpful to disparage another Browser since Firefox has no control what Edge or Chrome does with their Browser. As to tool related to browser that is up to the Google or the 3rd party that created it to address their software issue. Again Firefox can't control what Edge or Chrome Browser and their company does on their Browser. What folder and files? Those are kept locally on your drive if your saving the pictures to upload so not sure what your asking about here-that would the the O/S related and how it manages the system and file storage? This site is a user help site not a support ticket request site for that you need to take it to a computer shop to help or a family member onsite that can help resolve this.
Found your response both unhelpful and insulting. I am an 86 year old woman who, unsurprisingly, is neither a technology superstar nor a computer whiz kid. I asked a simple…. I thought !….question about how I was going to be able to use my computer again in the way I had been used to. I had not intended to disparage anyone. I have no idea about what you’re (notice spelling !) talking about when you mention which files, which photos I would want transferring. I required a simple, straightforward reply to what I thought was. Simple question. Will I lose all the info I have on my computer at present if I transfer to Mozilla or will I have to manually transfer everything. If you are one of Mozilla’s ‘ help and support ,you have done nothing to help, but have managed to upset me by your condescending response. This is not how I remembered Firefox when I last used it.
Thank you for choosing mozilla.