Thunderbird appears to have deleted emails from server!
continue in /questions/1424778 in Thunderbird section.
Having used Thunderbird for some time, I installed it on a new PC, and found that virtually all my emails on a particular account seem to have been deleted, despite the app being set up to retain them. I checked on the webmail (BT) and they have gone. The account is set up as IMAP - as is another account on the same server, which seems OK. BT won't engage with me on this as they "don't support third party apps" I assume that 3 years worth of important client history is gone for ever? Can anyone suggest what I did wrong, or is this a software failure?
Modified by James
All Replies (3)
That's not true that is your email server time date that removes old emails if they have a default settings. You need to contact webmail (BT) to resolve your email issues here.
grayfor said
Having used Firefox for some time, I installed it on a new PC, and found that virtually all my emails on a particular account seem to have been deleted, despite the app being set up to retain them. The account is set up as IMAP - as is another account on the same server, which seems OK.
Firefox itself is a web browser and not a email client. A web browser can only view emails by the webmail or web based email site like gmail.com for example. IMAP is used with a email client like Thunderbird.
Doh! I meant Thunderbird - now edited...