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confirmation email code

  • 2 replies
  • 0 have this problem
  • 11 views
  • Last reply by Terry

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I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

All Replies (2)

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That would mean the Primary registered email on the Firefox account doesn't match the sync Firefox account. You need to verify which is the Primary Firefox account your trying to sync with.

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There have been several such reports. In the thread linked below, the user was able to get the problem fixed by creating a support reference.

https://support.mozilla.org/en-US/questions/1419188