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One particular website no longer works with Firefox

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  • Last reply by jb604

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One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the website with no problem on other browsers. I have tried a clean re-install of Firefox and clearing cache, but still the website does not work. Any suggestions? Thanks John

One particular website no longer works with Firefox. https://www.familysearch.org/mapp/ I had no problems with this website until a couple of weeks ago. I can use the website with no problem on other browsers. I have tried a clean re-install of Firefox and clearing cache, but still the website does not work. Any suggestions? Thanks John

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It seems to work for me, does it still happen in Troubleshoot Mode?

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Chosen Solution

It seems to work for me, does it still happen in Troubleshoot Mode?

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The problem may be caused by corrupt cookies so you could try deleting those. If that doesn't work, try 'forgetting' the website. Right-click it in history and select "Forget about this site".

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox#w_remove-a-single-website-from-your-history

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Thanks for your replies. I tried Troubleshooting Mode and the site worked fine. I disabled an add-on DuckDuckGo Privacy Essentials and now everything is OK. Thanks again for your trouble. John