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Accessing the "see original listing" on items that have sold on Ebay.

  • 2 replies
  • 0 have this problem
  • 17 views
  • Last reply by zeroknight

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I sell on Ebay. I have always used Firefox to access the "SOLD" listings in Ebay like the item I'm going to sell. Recently when I look at the SOLD listings the "see original listing" option is not there. I need to access this information to decide what price I'm going to ask for my item! I talked with Ebay and they walked me though the issue. In order to determine if it was an Ebay problem or a Firefox problem I opened Chrome and did the same search. I was able with Chrome to "see original listing" so this is obviously a Firefox issue. Since I've been using this information for over 10 years, it must be a recent update that caused me to lose this function. i've used Firefox exclusively for all my browser use. I don't want to change to Chrome! Help!

Rachel

I sell on Ebay. I have always used Firefox to access the "SOLD" listings in Ebay like the item I'm going to sell. Recently when I look at the SOLD listings the "see original listing" option is not there. I need to access this information to decide what price I'm going to ask for my item! I talked with Ebay and they walked me though the issue. In order to determine if it was an Ebay problem or a Firefox problem I opened Chrome and did the same search. I was able with Chrome to "see original listing" so this is obviously a Firefox issue. Since I've been using this information for over 10 years, it must be a recent update that caused me to lose this function. i've used Firefox exclusively for all my browser use. I don't want to change to Chrome! Help! Rachel

All Replies (2)

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I will advise that eBay and Amazon are two sites I frequent that seem to have issues displaying information in Firefox as opposed to Chrome. I think it has more to do with how each Browser is programmed that some codes will not show up correctly or missed in Firefox that will you can see in Chrome.

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The "See original listing" link appears for me on eBay sold items. One of your extensions might be interfering, so the first thing to try is Troubleshoot Mode.