Mozilla Monitor website will be down for 2 hours starting 5/20/2025 at 6 AM PT. Visit our status site for updates.

Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Name not shown on the Google "Choose an account" page.

Aristocritos
Aristocritos

When I open the Google "Choose an account" page, my account name doesn't show up above my email address. The problem ceases only temporarily when I clear the cache and the Google cookies. Any suggestions?

When I open the Google "Choose an account" page, my account name doesn't show up above my email address. The problem ceases only temporarily when I clear the cache and the Google cookies. Any suggestions?

Chosen solution

The solution is to use Chrome with Gmail.

Read this answer in context 👍 0

All Replies (2)

Aristocritos
Aristocritos Question owner

It is the Google account listed when signing in to Gmail through Firefox (see attached image).

Aristocritos
Aristocritos Question owner

Chosen Solution

The solution is to use Chrome with Gmail.