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Mozilla browser not working anymore for my online banking

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  • Last reply by jonzn4SUSE

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Not exactly sure why but the browser is no longer working for my banking. I first noticed it a week ago when I tried to log in and then ended up calling the bank tech support. They told me to use google chrome instead. I have been using Firefox for years and never had a problem. After researching for latest update changes, I tried changing the settings to allow cookies for the session for the bank but this did not work either. Any idea why this is happening? Thank you. Tony.

Not exactly sure why but the browser is no longer working for my banking. I first noticed it a week ago when I tried to log in and then ended up calling the bank tech support. They told me to use google chrome instead. I have been using Firefox for years and never had a problem. After researching for latest update changes, I tried changing the settings to allow cookies for the session for the bank but this did not work either. Any idea why this is happening? Thank you. Tony.

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What bank? Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Try this option, but make sure you know the login information. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions