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why did firefox suddenly start asking for primary password after update?

  • 2 replies
  • 1 has this problem
  • 68 views
  • Last reply by LSR

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I have never used a primary/master password. I updated to 109.0.1 on a computer that had not been used for a few weeks. I do NOT sync FF on any computer. "Use Primary Password" is NOW checked on this 2nd computer. (never used or needed before) In order to try to change this, I was required to enter my password. When I enter the password I use to access mozilla support (the only FF password I have ever had), nothing happens and I do not get any options, i.e., forgot password. I have never been requested to enter a password on any computer (to access FF; only to reach mozilla support.) On my primary computer, "Use Primary Password" is not checked, as it should not be. Thanks in advance.

I have never used a primary/master password. I updated to 109.0.1 on a computer that had not been used for a few weeks. I do NOT sync FF on any computer. "Use Primary Password" is NOW checked on this 2nd computer. (never used or needed before) In order to try to change this, I was required to enter my password. When I enter the password I use to access mozilla support (the only FF password I have ever had), nothing happens and I do not get any options, i.e., forgot password. I have never been requested to enter a password on any computer (to access FF; only to reach mozilla support.) On my primary computer, "Use Primary Password" is not checked, as it should not be. Thanks in advance.

Chosen solution

You can check if you can find an older copy of key4.db that doesn't have the PP set.

You can look a utility to browse System Restore points.

If you have the same logins stored on both computers then you can copy logins.json and key4.db from that other device to the current profile folder. As an alternative, you can reset the PP and export the logins on that one device and import the logins on the other device.

You can export the logins in the Password Manager to a CSV file.

You need to enable import CSV in the Password Manager (about:logins) via the about:config page as this menu item is currently hidden for performance reasons.

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Chosen Solution

You can check if you can find an older copy of key4.db that doesn't have the PP set.

You can look a utility to browse System Restore points.

If you have the same logins stored on both computers then you can copy logins.json and key4.db from that other device to the current profile folder. As an alternative, you can reset the PP and export the logins on that one device and import the logins on the other device.

You can export the logins in the Password Manager to a CSV file.

You need to enable import CSV in the Password Manager (about:logins) via the about:config page as this menu item is currently hidden for performance reasons.

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THANK YOU! IT WORKED! (copy logins.json and key4.db from that other device to the current profile folder)