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The WidevineCdm plugin has crashed

kapil kumar

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account.

I tried reading Get help section, but most of the doubts were on MacOS.

Windows specification Edition Windows 11 Pro Version 22H2 Installed on 29/9/2022 OS build 22621.1105 Experience Windows Feature Experience Pack 1000.22638.1000.0

It has been happening with the latest update for last 1 month. It was working earlier as expected.

I'm using Firefox Version 109.0.1 (64-bit)

I've already tried reinstalling Firefox on my Windows, but It didn't work.

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account. I tried reading Get help section, but most of the doubts were on MacOS. Windows specification Edition Windows 11 Pro Version 22H2 Installed on ‎29/‎9/‎2022 OS build 22621.1105 Experience Windows Feature Experience Pack 1000.22638.1000.0 It has been happening with the latest update for last 1 month. It was working earlier as expected. I'm using Firefox Version 109.0.1 (64-bit) I've already tried reinstalling Firefox on my Windows, but It didn't work.
Attached screenshots

All Replies (1)

If this is a login site causing this others on here whom don't have access to that site will not be able to verify the issue.