
Need an upgrade to play Netflix on Firefox
Hi, I am getting a prompt from Netflix that in order to stream videos I need to upgrade Firefox. How do I go about completing this?
Hi, I am getting a prompt from Netflix that in order to stream videos I need to upgrade Firefox. How do I go about completing this?
All Replies (2)
That might mean that the site did not detect the DRM component needed to play paid media. Does anything in this article help: Watch DRM content on Firefox?
Make sure you have updated the Widevine plugin to the latest version (4.10.2557.0).
- Tools -> Add-ons -> Plugins
You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.
- Settings -> General: Play DRM
- https://support.mozilla.org/en-US/kb/enable-drm
You can possibly check the XHR requests in the Browser Console if this doesn't work.