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Change Mail

  • 2 replies
  • 0 have this problem
  • 27 views
  • Last reply by Robin

Robin
Robin
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Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC". However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address? Sincerly Robin

Chosen solution

That is the, the only "solution" to use browser synchronisation with my main eMail is to switch to chrome. That's really sad, since I enjoyed using firefox as a browser.

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All Replies (2)

Dropa
Dropa
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Email account aren't the same as Firefox accounts those are two different sites. If you lost access to FireFox primary login then you have no longer access to that firefox account. The Primary email is used for account changes and if the email account is locked out or lost there no one that can help with that.

Robin
Robin Question owner
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Chosen Solution

That is the, the only "solution" to use browser synchronisation with my main eMail is to switch to chrome. That's really sad, since I enjoyed using firefox as a browser.