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2-STEP VERIFICATION WHEN LOGGING IN

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  • 0 have this problem
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  • Last reply by cor-el

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For two factor authentication, I check "Don't ask me again on this device." However, each time I log in, I have to use my cell phone to go through the 2-Step Verification. Why is this? Why even have the check box for "Don’t ask again on this device?"

I'm running W10 Home, Version 1909, with 64Bit Operating System, x64-based processor.

For two factor authentication, I check "Don't ask me again on this device." However, each time I log in, I have to use my cell phone to go through the 2-Step Verification. Why is this? Why even have the check box for "Don’t ask again on this device?" I'm running W10 Home, Version 1909, with 64Bit Operating System, x64-based processor.

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Are you referring to Firefox accounts or what accounts are in question here?

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Detail like websites remembering you and log you in automatically is stored in cookies, so make sure you aren't clearing important cookies.

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" to clear cookies keeps cookies with an allow exception
    in 102+ version toggling this setting makes changes to the "Clear history when Firefox closes" settings and those settings prevail
  • using "Clear history when Firefox closes" in Firefox 102+ honors exceptions and keeps cookies with an allow exception, previous versions removed all cookies

Make sure to keep the "Site settings".

  • clearing "Site settings" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history":
    [X] "Clear history when Firefox closes" -> Settings