Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

StubHub

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by cor-el

more options

When I tried to list Philadelphia Eagles Tickets on StubHub the page gives an error "There aren't any Events on the horizon right now." When I tried on Chrome (which I hate) it gave no error. I did not list my tickets on Chrome yet, and will wait a reasonable amount of time to see if the problem is fixed on Firefox. Bob Brown

When I tried to list Philadelphia Eagles Tickets on StubHub the page gives an error "There aren't any Events on the horizon right now." When I tried on Chrome (which I hate) it gave no error. I did not list my tickets on Chrome yet, and will wait a reasonable amount of time to see if the problem is fixed on Firefox. Bob Brown
Attached screenshots

All Replies (2)

more options

Provide the steps to replicate your issue please? I go to the site and search "Philadelphia Eagles" this is what I get. see screenshot

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window