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Videos Not Working`

  • 5 replies
  • 2 have this problem
  • 69 views
  • Last reply by James

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No video players work with Firefox but they work fine in Chrome

I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, reinstalled/reset firefox, restarted my computer, updated my GPU drivers, changed every setting such as autoplay, hardware acceleration etc., disabled all enhancements, and more.

Nothing fixes this. I get error codes on every site i try, twitch, streamable, etc. None play videos.

No video players work with Firefox but they work fine in Chrome I have the latest version downloaded, I have tried debugging, private windows, cache and cookie clear, reinstalled/reset firefox, restarted my computer, updated my GPU drivers, changed every setting such as autoplay, hardware acceleration etc., disabled all enhancements, and more. Nothing fixes this. I get error codes on every site i try, twitch, streamable, etc. None play videos.

All Replies (5)

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Hi boe44178, Try this: Menu -> Settings -> General page -> Digital Rights Management (DRM) Content Toggle "Play DRM-controlled content" Off then back On Give it a minute or two to update/reload the Widevine Content Decryption Module and try a video.

If it still doesn't work, please include the sites and exact error messages.

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That has not worked either.

Twitch.tv: This video is either unavailable or not supported in this browser. (Error #4000)

a video hosted on vidstreaming: This video file cannot be played.(Error Code: 102630)

a video hosted on xtremecdn: This video file cannot be played.(Error Code: 224003)

Streamable just wont play videos, no error code though. Same with webm files it seems, they just dont play

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for whatever reason Youtube seems to work, although its slower than usual

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Crunchyroll also gives the error: SHAK-4032. I'm not understanding why firefox is no longer supporting these filetypes for me all of a sudden

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Do you by chance have a N or KN edition of Windows 10 ?

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows