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When scrolling to the bottom of the Facebook page it jumps up and down from one post to another when I try to read information, making it impossible to use. Other web sites don't act like this.

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  • Last reply by Terry

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Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks.

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks.

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You may have switched on caret browsing. You can toggle caret browsing off/on by pressing F7 (Mac: fn + F7).

  • Settings -> General: Browsing
    remove checkmark: [ ] "Always use the cursor keys to navigate within pages"

Note that this is a Firefox accessibility feature.


Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
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Problem was fixed with the latest Firefox update on 7/27/22.

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See these threads, especially the first. There have been many others.

https://support.mozilla.org/questions/1382198 https://support.mozilla.org/en-US/questions/1383131