Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Entry field being blocked - will not allow me to type

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

more options

My employer sent me a link to sign up for an employment planning service. I need to enter my name, DOB and their entry code. The second line is being blocked and I cannot type in it. I need to type their entry code on this line. I have attached a copy of the screenshot. I am not sure what the Mask limit is for this line as it is not a line that I am typing my email address in.

I need HELP!

My employer sent me a link to sign up for an employment planning service. I need to enter my name, DOB and their entry code. The second line is being blocked and I cannot type in it. I need to type their entry code on this line. I have attached a copy of the screenshot. I am not sure what the Mask limit is for this line as it is not a line that I am typing my email address in. I need HELP!
Attached screenshots

Chosen solution

Did you enter the information in the first line?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Did you enter the information in the first line?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Helpful?

more options

How does this input field look in the Inspector ?

You can right-click and select "Inspect" to open the built-in Inspector with this element selected.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.