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Firefox on my Windows 11 computer does not display graphic elements correctly.

  • 4 replies
  • 1 has this problem
  • 10 views
  • Last reply by FredMcD

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Is this a Firefox problem or a computer problem?

In Firefox, but not in Edge or Chrome, the shaded boxes enclosing text or delineating the page (on any web page, or in a PDF viewed in the browser) are missing.

In Gmail, for example, all the navigation elements above the list of emails are invisible, e.g. the little box and caption for selecting all the emails on the page, or for refreshing the page; and further, if all the emails are selected, the boxes for: Archive, Report Spam, Delete, Mark As Read, Snooze, Add To Tasks, Move to Inbox, More ... are invisible.

At WashingtonPost.com, for example, the banner ads that automatically display at the top of the home page, and at intervals throughout the page, and the shading around headlines on other pages, do not appear.

Is this a Firefox problem or a computer problem? In Firefox, but not in Edge or Chrome, the shaded boxes enclosing text or delineating the page (on any web page, or in a PDF viewed in the browser) are missing. In Gmail, for example, all the navigation elements above the list of emails are invisible, e.g. the little box and caption for selecting all the emails on the page, or for refreshing the page; and further, if all the emails are selected, the boxes for: Archive, Report Spam, Delete, Mark As Read, Snooze, Add To Tasks, Move to Inbox, More ... are invisible. At WashingtonPost.com, for example, the banner ads that automatically display at the top of the home page, and at intervals throughout the page, and the shading around headlines on other pages, do not appear.

Modified by humanrightsproject

All Replies (4)

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I've been trying to upload an image. Apparently I need to add a "Reply" to get that to work now.

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humanrightsproject said

I've been trying to upload an image. Apparently I need to add a "Reply" to get that to work now.

You could have added it to that reply.

Is this a new issue or have you just started using Firefox? If it's new, creating a new profile is a quick way of testing whether it's the profile or some software. These articles may help.

https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles

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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Note: If you have problems when uploading the image to this forum, you can use imgur. com or a similar image host if the image appears to hang on upload, then add a link to the image. However, this may delay a response if the external link needs review by a moderator.

Thank you!

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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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