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Solved Archived

Delete Firefox account without email access

Paul replied
Paul JCH

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access.

Is it possible to delete the account?

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access. Is it possible to delete the account?
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Chosen Solution

No problem, just sorry we cannot do more to help in this instance.

All Replies (3)

Hi

It will not be possible to delete the account without you having access to the email address.

Thanks ever so much for the quick reply Seburo. I was afraid that woud be the case.

/Paul

Chosen Solution

No problem, just sorry we cannot do more to help in this instance.