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Gmail 2-Step Identification Issues

  • 3 replies
  • 1 has this problem
  • 22 views
  • Last reply by cor-el

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I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone.

I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key.

Any thoughts? I rather not give up Firefox.

I have 2-Step verification on Gmail. When I go to log in I get this: Insert your security Key into the USB. I cancel out of it and get this: Your phone can’t locate your device. Move your phone closer to the device where you’re signing in, and then try again. I "Try another way" and I try to get a "one-time security code" and it forwards me to a website where the cycle begins again. If I try "Auto-recovery" it sends me to google. I can access Gmail on the same machine via Chrome, but would rather not. I can also get it on Firefox on my phone. I did recently turn on two-step and it asked if I wanted a key, and I thought it might mean Google Authentication, I think it meant a USB key. Any thoughts? I rather not give up Firefox.

Chosen solution

Probably best is to disable 2FA and re-enable it again if you want to use this feature. This time make sure to select an authenticator method you can use.

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You should use the Google Authenticator on your smartphone instead this is better security since it changes the code so no one code is the same before. I stop using 2FA because it cause more problem then it helps.

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Thanks, Dropa. I thought I was using GA, until it wanted a USB key. This is my fault. I can use my Gmail on Chrome, so....

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Chosen Solution

Probably best is to disable 2FA and re-enable it again if you want to use this feature. This time make sure to select an authenticator method you can use.

Helpful?

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