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  • 9 replies
  • 1 has this problem
  • 6 views
  • Last reply by mpf.s5660

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Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website : https://app.setareyek.ir/

Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website : https://app.setareyek.ir/
Attached screenshots

All Replies (9)

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Please explain the problem in detail. What happens? What are the exact error messages?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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The login page of this site is not displayed but in another browser is displayed easily. https://app.setareyek.ir/login

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I have several versions of Firefox. The web page displays, but as it is not in English, I can't tell if there is a problem.


Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address box.

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yes ,problem still there; This site is a Web Application version , Is there any specific settings?

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In the Edge browser, an extension is installed after entering the site address. And then the login page is loaded. I also sent pictures to you. But in Mozilla, nothing happens

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I called for more help.

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Web applications do not work in Firefox for desktop. In Firefox for mobile I get the login page as shows in your last screenshot.

Modified by cor-el

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There is no way?