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Office 365 won't display email

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by SuMo Bot
  • Archived

tianna.n.gibbs
tianna.n.gibbs

I keep getting this message when I try to open an email in Office 365. It started after I updated my version of Firefox a few days ago.

I keep getting this message when I try to open an email in Office 365. It started after I updated my version of Firefox a few days ago.
Attached screenshots

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SuMo Bot
SuMo Bot

Check this solution. https://support.mozilla.org/en-US/questions/1369199?utm_campaign=questions-reply&utm_source=notification&utm_medium=email#answer-1486283

if that's not it, have you tried Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf