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Mozilla Extension; Norton Safe Search

  • 1 reply
  • 1 has this problem
  • 21 views
  • Last reply by FredMcD

hmeier404
hmeier404
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This extension is preventing me from using my Firefox browser. When I enter any URL address and click Enter, the browser goes to a continuous search mode. The URL is never found.

This is the address on the pop up tab: moz-extension://a3413469-7bfd-4c15-be38-21f71d0ee74d/content/ui/privacy-prompt.html.

The tab has a heading, “Norton Safe Search.” Is this a Mozilla extension? Is this a valid Norton extension? How can I get around it.? I would like to use my Firefox browser again. Suggestions would be appreciated. Thanks!

Henry Meier, Jr. [removed email from public]

This extension is preventing me from using my Firefox browser. When I enter any URL address and click Enter, the browser goes to a continuous search mode. The URL is never found. This is the address on the pop up tab: moz-extension://a3413469-7bfd-4c15-be38-21f71d0ee74d/content/ui/privacy-prompt.html. The tab has a heading, “Norton Safe Search.” Is this a Mozilla extension? Is this a valid Norton extension? How can I get around it.? I would like to use my Firefox browser again. Suggestions would be appreciated. Thanks! Henry Meier, Jr. [removed email from public]

Modified by James (doing minimal support)

Chosen solution

Norton questions should be asked here; https://support.norton.com

http://community.norton.com/

Read this answer in context 👍 0

All Replies (1)

FredMcD
FredMcD
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Chosen Solution

Norton questions should be asked here; https://support.norton.com

http://community.norton.com/