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Syncing using qr code on PC

  • 1 reply
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  • Last reply by kihapet

npotvin
npotvin
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I've lost the password to my Firefox account, which hasn't been a problem moving onto new mobile devices since I can just use the QR code generated by my PC browser to Sync. But now I have a new laptop and I've downloaded extensions/apps to read those same QR codes from the new laptop's webcam, but Firefox is still prompting me to put in a password. Is there a way around this or am I going to have to reset my password and lose all my encrypted data? Thanks for the help.

I've lost the password to my Firefox account, which hasn't been a problem moving onto new mobile devices since I can just use the QR code generated by my PC browser to Sync. But now I have a new laptop and I've downloaded extensions/apps to read those same QR codes from the new laptop's webcam, but Firefox is still prompting me to put in a password. Is there a way around this or am I going to have to reset my password and lose all my encrypted data? Thanks for the help.

Modified by npotvin

All Replies (1)

kihapet
kihapet
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HI npotvin. Firefox claim to encrypt the data with the password that is why reseting it looses the Data but there is a feature to create a recovery key to get it back. I have not tested it but i believe it was created for your exact use case. from the account page on the working PC create a recovery Key. Guide Below https://support.mozilla.org/en-US/kb/reset-your-firefox-account-password-recovery-keys

NB: the Data that is encrypted is existing on your PC/Devices even if you loose it when you reset and login the data will be uploaded and sync will be restored.