Reset your Firefox Account password with Recovery Keys

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Firefox Accounts uses your password to encrypt your data (such as bookmarks and passwords) for extra security. When you forget your password and have to reset it, this data could be erased. To prevent this from happening, generate your recovery key before having to reset your password.

You can use your recovery key to sign in to your Firefox Account to regain access to your data in case you forget your password.

Generate and store your recovery key

Important: Do this so you have your recovery key ready in case you need to reset your password.
  1. Click on the menu button fx57menu to open the menu panel.
  2. Click your Firefox Account email or display name (you might need to sign in first.)

    Fx68menu-FirefoxAccount Fx70menu-FirefoxAccount
  3. Click Manage AccountSettings… and then click Account Settings in the next menuClick Account Settings and then click Manage Account in the next menu.
    • The Firefox Accounts page will open in a new tab.
  4. Next to Account Recovery, click Enable….
    • If this option is not visible, add ?showAccountRecovery to the URL for the page on the address bar.
  5. Click Generate.
  6. Enter your password and then click Continue.
  7. Select one or more methods to store the Recovery Key (Download, Copy, Print) and then click Done, Recovery key saved.
    FxA-SaveRecoveryKey
  8. Store your recovery key in places where you won't lose it.

Change your recovery key

If your recovery key was exposed, or you just don't remember where you stored it, you can create a new one at any time. The previous one will lose effect.

  1. Follow the 3 steps on the previous section to go to the Firefox Accounts page.
  2. Next to Account Recovery, click Change….
  3. Click Revoke.
  4. Click again Revoke on the confirmation prompt.
  5. Follow the remaining steps on the previous section to create a new Recovery Key.

Reset your password with your recovery keys

If you forgot your password and need to reset it, follow these steps.

  1. Click the Forgot your password? link on the sign in page.
  2. Check your email and click the password reset link in it.
  3. Enter recovery key.
  4. Create a new password.
  5. Create a new recovery key.

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