You can use your recovery key to sign in to your Firefox Account to regain access to your data in case you forget your password.

Why does resetting my password reset my data?

Firefox Accounts uses your password to encrypt your data (such as bookmarks and passwords) for extra security. When you forget your password and have to reset it, this data could be erased. To prevent this from happening, generate your recovery key before resetting your password.

Generate and store your recovery key

1. Click the menu button to open the menu panel.
2. Click Firefox Accounts (your email address) or sign in if you're not already.
3. Once signed in, click Manage Account.

   

   • The Firefox Accounts page will open in a new tab.
4. Under Security, next to Recovery key click Create.
5. Enter your password and then click Continue.
6. Select one or more methods to store the Recovery Key (Download, Copy, Print) and then click Close.

   

7. Store your recovery key in a safe location where you won't lose it.

Change your recovery key

If your recovery key was exposed, or you just don't remember where you stored it, you can create a new one at any time. The previous one will lose effect.

1. Follow first three steps on the previous section to go to the Firefox Accounts Account Settings page.
2. Under Security, next to Recovery key click Remove.
3. Click again Remove on the confirmation prompt.
4. Follow the remaining steps on the previous section to create a new Recovery Key.

Reset your password with your recovery keys

If you forgot your password and need to reset it, follow these steps.

1. Click the Forgot your password? link on the sign in page.
2. Check your email and click the password reset link in it.
3. Enter recovery key.
4. Create a new password.
5. Create a new recovery key.

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