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Do not own my email address

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by Seburo

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I changed email providers a few years ago from my phone company to spectrum and lost my email account in the process. I cannot check my old email address now and cannot do anything on firefox account with a verify code via email. How can I delete my account or change my email address? When I attempt to change these on my account it sends the verify code to my old email address and I do not own that account. My email address now is [email address], [email address] or [email address].

Modified by Seburo

All Replies (3)

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Hi

I have removed your email addresses for your privacy and security as this is an open forum.

I have been looking into a very similar issue for someone else recently. Essentially, without you having access to those accounts, we are unable to verify the ownership of the account and erase it.

Helpful?

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Thank You for removing my email address.

Helpful?

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No problem, glad we could help.

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