Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Login

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

more options

Anytime I open firefox on my macbook I am signed out of my firefox account and must sign in again. This is not the case with any other devices I have. How do I stay logged into my firefox account on this device?

Anytime I open firefox on my macbook I am signed out of my firefox account and must sign in again. This is not the case with any other devices I have. How do I stay logged into my firefox account on this device?

Chosen solution

I reinstalled FF and that seemed to do the trick.

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

I reinstalled FF and that seemed to do the trick.

more options

Make sure you install Firefox properly and that you do not launch Firefox from the DMG (Disk Image) file.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.

more options

j.wenner201 said

I reinstalled FF and that seemed to do the trick.

That was very good work. Well Done. Please flag your https://support.mozilla.org/en-US/questions/1349284#answer-1440091 post as Solved Problem as this can help others with similar problems. Go to that post and click the 'Solved' button to its right.