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Firefox freezing with Yahoo News Articles

  • 13 replies
  • 1 has this problem
  • 47 views
  • Last reply by mikeb2115

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For the last couple of months I've been having an issue with Firefox freezing when I bring up a news article on Yahoo. It only happens when there is a video attached to the article, the video and the text of the article won't load. After a few minutes there is a message saying "This page is slowing down Firefox. To speed up your browser, stop this page". All of the Yahoo news articles work fine when I bring them up in Chrome. How can this be fixed??

All Replies (13)

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All of my drivers have the latest updates. And I have 32 Gigs of memory, so it's not a memory issue. I tried the setting changes in the article, but it still freezes whenever a news story with an attached video comes up.

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Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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One other thing I've noticed, when the page freezes my browser, the memory usage on my PC from Firefox keeps growing like a memory leak. I have a page frozen now and the memory usage on Firefox is over 10 gigs.

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https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down


MemTest LAST UPDATED : 12/04/2020 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ? Control Panel -> System -> Advanced -> Performance -> Settings

If you use a fixed size for the page file then try the former and let Windows handle the page file. How to determine the appropriate page file size for 64-bit versions of Windows {web link}

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I let Windows handle the page files.

I don't think this is a PC issue. When I call up the same pages on Chrome, I don't have any issues at all.

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You can have issues with one program without it affecting another. Even with the same type of program.

Did you check out all the links?

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I have checked out the links, but I don't see anything there that would appear to help. The problem is with Yahoo new stories that have a video attached to them that automatically loads and plays when you bring up the page. Is there a way to stop videos from playing? I don't need to see them, so if I could stop that it would seem to me that would fix the issue.

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I called for more help.

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You can look at these prefs on the the about:config page to see what settings work for you to block autoplay.

  • media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
  • media.autoplay.blocking_policy = 2
  • media.autoplay.allow-extension-background-pages = false
  • media.autoplay.block-event.enabled = true

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.


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I tried those config changes, and still got an auto-play video that froze the browser:

https://www.yahoo.com/news/tucker-carlson-laura-ingraham-mocked-110027089.html

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Is there anything being done about this? It still happens, though not as frequently as before. Something new though. I brought up Yahoo Finance, and left it up in the browser when went to get lunch. When I got back about half an hour later, the browser was frozen and when I looked in task manager Firefox was using 17 gigs of memory and growing before I clicked end task.

Modified by mikeb2115

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