Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download Fails when Screen Shooting

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Tom_798

more options

I had been able to download & save screen shots. It did not work for past few days.

I had been able to download & save screen shots. It did not work for past few days.

All Replies (2)

more options

Hi, This solution may help u with your problem.

URL: https://support.mozilla.org/en-US/questions/1253657#answer-1206543

Thanks.

more options

Thanks for reply & I did get screenshots to work correctly. I have another "problem" when I click the copy button that is next to the download button. I get a message that shows it has been copied to clipboard & press Control + V to paste. I've tried pasting in different websites, programs on my computer & does not paste. My first question is what program(s) or websites or whatever can I paste into?

Modified by Tom_798