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computer shows wrong location.

  • 6 replies
  • 1 has this problem
  • Last reply by kjbedard

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When I ask for the weather in my local area, or I'm looking for a specific local business, it gives me info for Columbus, OH. I don't live there. I live in Simpsonville, SC. I contacted Norton because someone said it could be my VPN. They said it wasn't their issue. What could be the problem? I've only had this problem for the last few days. I did have an update recently.

Chosen solution

One of the things a VPN does is to alter where your location. Perhaps you should not use a VPN on locations that need your real location.

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Hi Fred, Well I tried all the links you provided. The first link had my location wrong and I changed it. The next 3 web pages were correct. The IP location.net showed Columbus instead of the correct Simpsonville. I change some settings in the windows/mozilla page. Then I asked for weather conditions in my area. It was still wrong and showed Columbus. THEN, I turned off my Norton VPN and it was ok. I called Norton yesterday and they said they have nothing to do with this problem. I guess I'll try calling again. Thank you for your help.

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Chosen Solution

One of the things a VPN does is to alter where your location. Perhaps you should not use a VPN on locations that need your real location.

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Yeah, that's what Norton said. I recently had an update from Norton. It wasn't like that before. I had my real address whenever I googled something. Thanks for helping.

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I think I'm repeating previous comments here, but in case it's useful to have it in one post:

(1) Sites generally determine your location from your IP address.

Your VPN service may provide options for the "exit node" -- which may be in a different city, State, or country -- and each one will have a different IP address associated with that location. Connecting from a different IP address is the whole point of using a VPN.

(2) Sites can ask permission to access your precise location.

That request should trigger a little panel dropping down from the left end of the address bar. The following article describes how Firefox would calculate that if you grant permission: Does Firefox share my location with websites? If you do not have wi-fi enabled on your system, or if you are far away from where Google Street View trucks roam, I don't think it would work very well.

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I'm not real computer technologicaly inclined. All I know is when I asked for the weather in my area, or info on certain doctors, etc, it gave me my real location. Now it gives me info for Columbus, Oh. I don't live there. Just thought I could get it back to where it was before. Thank you for the help.

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