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Blocked sign in on Epic Games

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

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Only seems to happen on Firefox, the sign in button on the Epic Games site stays at a "loading" state.

Tested on Microsoft Edge and it worked normally (I was able to sign in).

Already did a refresh to no avail and a full reinstall that also did not fixed the issue.

Already contacted Epic Games support and after going through their troubleshoot (clearing cache/cookies) the problem still persist.

Only seems to happen on Firefox, the sign in button on the Epic Games site stays at a "loading" state. Tested on Microsoft Edge and it worked normally (I was able to sign in). Already did a refresh to no avail and a full reinstall that also did not fixed the issue. Already contacted Epic Games support and after going through their troubleshoot (clearing cache/cookies) the problem still persist.

Modified by rodrigo.rmcbr

All Replies (1)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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