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Can't log into TD Bank accounts

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

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Firefox will open TD Bank's website but when I try to log in to my accounts I get a message telling me this: "For a better online banking experience and full site functionality, please download the latest version of your favorite internet browser." I selected the Firefox icon, downloaded the newest version (even though I get automatic updates) and I still have the problem. Also, when I get the update message shown above the address line shows: https://onlinebanking.tdbank.com/unsupported/unsupported.html

None of the articles in the help center have helped me solve this problem and TD Bank staff know nothing about it.

Carolyn Lettieri

All Replies (2)

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Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org


You can report such a site at; http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery

http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

Helpful?

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Websites say that Firefox is outdated or incompatible even though it's the latest version

https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

You can check out at the browserspy website how websites see you:

http://browserspy.dk/browser.php
http://browserspy.dk/headers.php

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