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Cannot login to my cox e-mail. Keep receiving error message that URL not found

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  • 1 has this problem
  • 15 views
  • Last reply by cor-el

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Up until yesterday I was able to login to my cox e-mail using my bookmark, but now every time I try to login I get an error message that the URL was not found. Please help me.

Up until yesterday I was able to login to my cox e-mail using my bookmark, but now every time I try to login I get an error message that the URL was not found. Please help me.

Chosen solution

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.

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Please provide a public link (no password) that we can check out. No Personal Information Please !


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Chosen Solution

Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.