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I lost all my login details after reinstaling windows

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  • 1 has this problem
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  • Last reply by jonzn4SUSE

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When i login in with change password i lost my login details, i use sync but nothing happen :T Help me i cant login anywhere because i use invented passwords by firefox

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Yeah, I did this one time and I was not happy.

Any data you have on the server will be erased when you reset your password. Your other devices will stop synchronizing unless you update them with the new password.

Modified by jonzn4SUSE

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When you change your Firefox Account password, the existing data is deleted. (I've lost my Firefox Sync account information - What to do)

Do you have any backups of your disk from before the reinstall, or did you use any Windows feature like reset or refresh that may have stored your data in a new temporary folder here:

C:\Windows.old

Can you find such a folder on your system?

If so:

Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then check here:

C:\Windows.old\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\

You might just have one profile folder, or you might have more than one. Anything there?

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