Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Automatic Update

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

I just received a message to update Firefox. When I clicked to install, somewhere in the process a message appeared to ask for permission to download this exe file (something called getamagreatclick) which looks very suspicious to me. But the original message about the download looked authentic enough. Is this from Firefox or did someone try to hack into my computer?

I just received a message to update Firefox. When I clicked to install, somewhere in the process a message appeared to ask for permission to download this exe file (something called getamagreatclick) which looks very suspicious to me. But the original message about the download looked authentic enough. Is this from Firefox or did someone try to hack into my computer?

All Replies (1)

more options

It looks like you have the current version.


Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org


You can report such a site at; http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page which is the same when done while on site by going to Help > Report Web Forgery

http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams