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sending page to my phone doesn't

  • 8 replies
  • 1 has this problem
  • 25 views
  • Last reply by DaneQuane

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I use Send Tab to Device all the time. To my phone, my tablet, my work & home laptops. Except recently, the tab I send won't show up on my phone. Notifications are enabled. I can send from my phone to my work laptop. I can send from my work to home laptop. But to the phone, it says sent, and nothing ever arrives. Everything is synced. What else can I do?

All Replies (8)

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You can possibly use an extension in Firefox that converts a link to a QR code and scan this QR code with your mobile device if send tab to device isn't working. You can search the Add-ons website for a suitable extension.

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I shouldn't have to use a work-around to use a feature that was working up to a week ago. And it works with all other devices. I can send from one laptop to another, but not to my phone. *Anymore.* This was working as of last week. And I still get the "Sent!" message. But the tab never shows up on my phone.

Since Firefox for Android just had a major update, I'm thinking that is the cause of this glitch. I hope someone can tell me what setting I have to change or what I have to (re)enable to get this working on again.

Thanks.

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I've noticed on several occasions that sending a link to a mobile device isn't working as expected and it can take unknown time for the tab to arrive even if you have to turn on the device to make it appear as a choice on desktop. Maybe the server is too busy on occasions.

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Except the tabs never showed up. Would they be permanently lost if the server is busy?

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Monica, question for clarification. What Android phone/version? More importantly, does the Tab show up under Menu-> Synced Tabs?

I also don't see an open Tab when I send the tab to my phone,BUT it is there under the Synced Tabs and it opens for me. I'm on Google Pixel 3 XL with Firefox for Android version 80.1.3 updated 9/8/2020.

Maybe they changed ui for Android?

Also, I am assuming you are logged into your firefox account on all machines, when you are attempting this.

Modified by Marc T

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I think that send tab to device uses a push operation to send the tab to the phone. Make sure you haven't enabled a power saving mode on the mobile device.

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No cor-el, I don't have power save enabled.

Marc, I have a Galaxy 10e. I do see the tab in the synced tabs under my work laptop. I guess that's how I'll have to do it from now on. I suppose it's simpler, and the synced tabs kind of eliminates the need to send a tab anywhere. I wonder if I missed a mention that this was a change in the UI?

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Hello!

Does the problem still exist if you have Firefox opened on both your phone and laptop?

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