Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

sign in to gmail

more options

I just changed to Firefox. Then I get a sign in window but it rejects my gmail password. So I created a new password but gmail won't open

I just changed to Firefox. Then I get a sign in window but it rejects my gmail password. So I created a new password but gmail won't open

Chosen solution

Hi Judith! First off, welcome to Firefox! I hope you will enjoy it :)

As for your issue, is Gmail still rejecting the new password that you have set or are you now having a different issue opening Gmail?

Just to make sure that you are looking into the right place, please try going to the mail.google.com website and login on that website. You may need to select Sign in in the top-right corner of the screen.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Hi Judith! First off, welcome to Firefox! I hope you will enjoy it :)

As for your issue, is Gmail still rejecting the new password that you have set or are you now having a different issue opening Gmail?

Just to make sure that you are looking into the right place, please try going to the mail.google.com website and login on that website. You may need to select Sign in in the top-right corner of the screen.