This thread was archived. Please ask a new question if you need help.
keeps redirecting to https://kids.youtube.com/t/redirect when i try to go to youtube.com
Everytime i go to youtube.com on my Windows 10 PC Firefox browser, it redirects me to https://kids.youtube.com/t/redirect and gives the message below: YouTube isn't available with your Google account. If you have an Android device, you can watch YouTube Kids there.
I am not signed into firefox with a google account. I even tried logging out and closing/reopening firefox browser on my PC and i still get the same message.
I can go to youtube.com fine using google chrome browser same PC I can go to youtube.com fine using Microsoft Edge browser same PC i can go to youtube.com fine on my iphone that has firefox browser app
I only get this redirect message on my PC Firefox browser
Thanks in advance for the help!
All Replies (2)
That would indicate that some parental controls are active on your Windows account or at least Firefox thinks so.
You can check the connection settings.
- Options/Preferences -> General -> Network: Connection -> Settings
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window