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Home Page Inconsistant

  • 5 replies
  • 1 has this problem
  • 17 views
  • Last reply by cor-el

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I have used firefox for years but in the last few days my home page(yahoo) will not open consistantly.

All Replies (5)

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What does open? The same unwanted page or different pages?

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Blank screen !

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Hello tlk...

Follow the given instruction and support link:

issue is in your Profile or it was a bad update/download or have malware.

Take your pick.......

Try create a new Profile and run it, if itstill does it then not the issue :

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please use more than 1 scanner as each uses diff tech :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Save your Report and google each before deleting anything as do not want to delete something you need, If need help : https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/ Post in only 1 forum, then wait.

Last Resort Only : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.


I hope resolve your problem then reply me back.


THANK YOU

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Hi tlk2012, I think yours is the third problem posted today with Yahoo as the home page. I'll link to the other threads for reference and commiseration, but there isn't a solution in them yet:

Maybe the three of you can recognize some common factor that might be causing this?

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You can check the Web Console and Network Monitor for possible reported errors.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.