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Any idea what might be causing crashes b166a500-9ed3-436c-8315-340ef0200530?

  • 4 replies
  • 1 has this problem
  • 68 views
  • Last reply by FredMcD

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Firefox seems to randomly crash, I've tried manually updating firefox and updating the drivers. (I am using this computer after a fairly long time) Report ID: b166a500-9ed3-436c-8315-340ef0200530

Chosen solution

bp-b166a500-9ed3-436c-8315-340ef0200530 Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up


MemTest LAST UPDATED : 27/09/2013 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ?

If you use a fixed size for the page file then try the former and let Windows handle the page file.

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Chosen Solution

bp-b166a500-9ed3-436c-8315-340ef0200530 Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason EXCEPTION_BREAKPOINT


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up


MemTest LAST UPDATED : 27/09/2013 Could you please run a tool from http://memtest.org/ in order to check the integrity of your RAM?

You will need a thumb or disk drive to install it on.


Do you let Windows handle the page file or did you set a fixed size ?

If you use a fixed size for the page file then try the former and let Windows handle the page file.

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Thanks for the pointers FredMcD!

I just ran a memtest, no errors there.

I had disabled the page file long time back, as I have plenty of memory (12GB) and didn't want Windows to keep writing to my SSD unnecessarily. I've enabled it now for one partition (letting Windows manage the size), lets see how that works out. Will update again in a day...

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After adding a system managed page file, Firefox hasn't crashed in a day, thanks FredMcD!

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Glad to help. Safe Surfing.