Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How Can I Find Out What Devices Can Access My Firefox Account?

  • 10 replies
  • 2 have this problem
  • 12 views
  • Last reply by cor-el

more options

I'd like to get a complete listing of all the devices that can access my Firefox account. In particular, I'd like to identify old devices so I can remove them from those that can access my account.

Thanks in advance.

Tony

Chosen solution

Anything can access the sync account. But only with its e-mail and password.

Read this answer in context 👍 0

All Replies (10)

more options

Helpful?

more options

Thanks you. I have looked on the page you provided the link to. On this page, under Devices and App, a couple of devices are listed that have access to my Firefox account. But I know of one active device that (my second home PC) is not there. Therefore the list is not complete. True, I can add the active one I know about that is missing. But I'm concerned that others might be missing that I do not know about, for example, a PC that I might have sold at some time in the past. Thus, I seek an authoritative, complete listing. Is such a listing possible to obtain?

Helpful?

more options

If you look at the listed devices, you will find an option to remove any listed.

Helpful?

more options

Thanks for your response. The problem is that the list of devices you refer is not complete, as for as I can tell. My reason for believing it is not complete is that it fails to include at least one device (my second home PC) that I know has access to my Firefox account. Also, it says below "Missing or duplicate items?" which leads me to believe that the listing is not necessarily a complete one. Is there another way to find a complete list that might include devices I have forgotten or no longer have access to?

Helpful?

more options

Try accessing that page from the unlisted unit.

Helpful?

more options

Thanks for your response, but "assessing that page from the unlisted unit" won't work. I want to prevent units that (1) I no longer of have possession of, and (2) are not listed, from accessing Firefox account.

For example, a number of years ago, I sold a PC of mine that could access the account. I doubt I ever listed the unit on Firefox. I wiped the hard drive as well as I could when I sold it, but I might not have done it effectively. I am concerned the unit could now be used to access my account. I'd like to prevent that.

From your responses, I infer that there is, in fact, no way to do this: no way to create an *exhaustive* listing of unit that can access my account; no way to block existing units that (1) are not listed and (2) that have access and (3) that I want to prevent from having further access.

Helpful?

more options

Chosen Solution

Anything can access the sync account. But only with its e-mail and password.

Helpful?

more options

Thank you for your efforts.

Helpful?

more options

Glad to help. Safe Surfing.

Helpful?

more options

Devices that you haven't used for some time and that aren't connected actively may not appear in the list (i.e. they have expired) until you start this specific Firefox profile and initiate a Sync. Note that history expires after a few months.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.