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Upgraded to 74 and launching and email takes a lot longer

  • 5 replies
  • 2 have this problem
  • 21 views
  • Last reply by Luke

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Since I upgraded to Firefox 74, emailing a link takes a lot longer. Before < 1 second, now > 7 seconds. Thunderbird is running already.

Running Ubuntu 18.04, since I apply patches as them come in, I don't know what other changes were made at that time.

I haven't provided trouble shooting data as it is a different Firefox profile. I can't get Mozilla support to run properly there so am using a plain profile I have for such sites, That profile gets the message "Cookies and local storage are required".

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it takes log longer to open mailbox only or does it take more time time load other apps too?

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Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

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Aki_66 said

it takes log longer to open mailbox only or does it take more time time load other apps too?

Thank you. I hadn't noticed any other delays. I tried one just now and it had no delay.

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cor-el said

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes

Thank you. Not in Private mode, still using default theme. Tried Safe mode with extensions disabled but it still took about 7 seconds.

Modified by Luke

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I applied some Ubuntu updates yesterday, none for Firefox I'm still at 74.0 but now an email opens within a second like before.

Modified by Luke

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