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Firefox hangs does not access internet

  • 3 replies
  • 1 has this problem
  • 13 views
  • Last reply by CNCC

manbear07
manbear07
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The Firefox page opens and hangs. the menu opens but clicking on anything does nothing.

The Firefox page opens and hangs. the menu opens but clicking on anything does nothing.

Chosen solution

Hi manbear07,

we received a number of similar reports about Firefox on Win10, running in a compatibility mode with win7. Can you check compatibility settings in firefox.exe properties?

See also https://old.reddit.com/r/firefox/comments/f2d5cu/nothing_will_load/

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All Replies (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
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Chosen Solution

Hi manbear07,

we received a number of similar reports about Firefox on Win10, running in a compatibility mode with win7. Can you check compatibility settings in firefox.exe properties?

See also https://old.reddit.com/r/firefox/comments/f2d5cu/nothing_will_load/

manbear07
manbear07 Question owner
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Yes, unchecking the compatibility mode allows firefox to open normally.

CNCC
CNCC
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Looks like a widespread problem with Firefox 70s being incompatible with Win 7 Compatibility Mode or on Windows 7 system like mine.