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Solved Archived

Firefox hangs does not access internet

CNCC replied
manbear07

The Firefox page opens and hangs. the menu opens but clicking on anything does nothing.

The Firefox page opens and hangs. the menu opens but clicking on anything does nothing.

All Replies (3)

Chosen Solution

Hi manbear07,

we received a number of similar reports about Firefox on Win10, running in a compatibility mode with win7. Can you check compatibility settings in firefox.exe properties?

See also https://old.reddit.com/r/firefox/comments/f2d5cu/nothing_will_load/

Yes, unchecking the compatibility mode allows firefox to open normally.

Looks like a widespread problem with Firefox 70s being incompatible with Win 7 Compatibility Mode or on Windows 7 system like mine.