Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sometimes Firefox logs out of all accounts. What should I do to fix this?

more options

This happens very often. All the accounts data is still saved but I have to log in again (this problem is not related to using VPN)

This happens very often. All the accounts data is still saved but I have to log in again (this problem is not related to using VPN)

All Replies (2)

more options

When does this happen? When you close the browser?

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

more options

FredMcD said

When does this happen? When you close the browser? Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out. Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings. Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

Idk when it happens, but probably when I close the browser. So I changed settings that you wrote, I'll wait for the new failure. Also sorry for my English (it isn't my native language)

Modified by Elston Blackburn