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Why can't I update Thunderbird on Mac

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I have Thunderbird 60.9.1 and would like to update to the latest 68.3. I can download that version, but I would much rather have it do the Thunderbird system. One problem. Everytime I try to run the update it fails, in multiple venues. I have tried changing the password on the AT&T SBCGlobal server system and that did not work. I also updated the security update for this version of Mac OS (which is 10.14.6) Nothing seems to work. I have posted the error message, I don't know what to do .

I have Thunderbird 60.9.1 and would like to update to the latest 68.3. I can download that version, but I would much rather have it do the Thunderbird system. One problem. Everytime I try to run the update it fails, in multiple venues. I have tried changing the password on the AT&T SBCGlobal server system and that did not work. I also updated the security update for this version of Mac OS (which is 10.14.6) Nothing seems to work. I have posted the error message, I don't know what to do .
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  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:71.0) Gecko/20100101 Firefox/71.0

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Question owner

This is an additional place where I tried to update. As you can see, it is also showing the update failed.

This is an additional place where I tried to update. As you can see, it is also showing the update failed.
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tony36 1 solutions 4 answers

I have this problem on my iMac running Catalina....update fails every time.

I have this problem on my iMac running Catalina....update fails every time.
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Wayne Mery
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600 solutions 5724 answers

Is Thunderbird correctly installed, i.e. you are not running it from the dmg file ??

Is Thunderbird correctly installed, i.e. you are not running it from the dmg file ??
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tony36 1 solutions 4 answers

Hi Wayne, Yep I think so....I've been using the previous version (60.9.1) for 18months or so on the Mac. I suppose I could install another version over the top of the existing version but I'm concerned about conflicting versions and losing data.

Hi Wayne, Yep I think so....I've been using the previous version (60.9.1) for 18months or so on the Mac. I suppose I could install another version over the top of the existing version but I'm concerned about conflicting versions and losing data.
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