X
Tap here to go to the mobile version of the site.

Support Forum

Google profile pictures not showing (lh3.googleusercontent.com)

Posted

Hi, Firefox is not showing the Google profile pictures (image1).

- It works on other browsers. - I tried safe mode. - I restarted with addons disabled. - I cleared cache and cookies. - Browser is up to date.

nothing.

Any image from https://lh3.googleusercontent.com doesn't show. I get image2 when I right click "View image" on the profile pictures that don't show.

How can I fix this?

Thanks.

Hi, Firefox is not showing the Google profile pictures (image1). - It works on other browsers. - I tried safe mode. - I restarted with addons disabled. - I cleared cache and cookies. - Browser is up to date. nothing. Any image from https://lh3.googleusercontent.com doesn't show. I get image2 when I right click "View image" on the profile pictures that don't show. How can I fix this? Thanks.
Attached screenshots

Chosen solution

OK I found the problem: An app had added googlecontentuser as an exception to the private/etc/hosts file. I removed the line and it worked. Thanks again for your time.

Read this answer in context 0
Quote

Additional System Details

Installed Plug-ins

uBlock Origin Universal Bypass HTTPS Everywhere In-Site- Bookmark Tomato Clock Toggl Time Tracker View Image I don't care about cookies Movies and Vegetables Multi-touch zoom Dark Reader

Application

  • Firefox 71.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:71.0) Gecko/20100101 Firefox/71.0
  • Support URL: https://support.mozilla.org/1/firefox/71.0/Darwin/en-US/

Extensions

  • Amazon.com 1.1 (amazondotcom@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • Dark Reader 4.8.6 (addon@darkreader.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Google 1.0 (google@search.mozilla.org)
  • HTTPS Everywhere 2019.11.7 (https-everywhere@eff.org)
  • I don't care about cookies 3.0.8 (jid1-KKzOGWgsW3Ao4Q@jetpack)
  • In-Site Bookmark 1.2.1 (in-site-bookmark@tkrkt.com)
  • Movies and Vegetables 0.1.3 ({8d78f34c-3b12-480c-88aa-c2702d484114})
  • Multi-touch Zoom 0.95 ({90b5a72e-cdbd-49df-8304-5b5d6ea84a0f})
  • Search by Image 1.22.0 ({2e5ff8c8-32fe-46d0-9fc8-6b8986621f3c})
  • Toggl Button: Productivity & Time Tracker 1.49.2 (toggl-button@toggl.com)
  • Tomato Clock 5.1.2 (jid1-Kt2kYYgi32zPuw@jetpack)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • uBlock Origin 1.23.0 (uBlock0@raymondhill.net)
  • Universal Bypass 11.17.2 ({529b261b-df0b-4e3b-bf42-07b462da0ee8})
  • View Image 3.2.2 ({287dcf75-bec6-4eec-b4f6-71948a2eea29})
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)
  • Cookie AutoDelete 3.0.2 (CookieAutoDelete@kennydo.com) (Inactive)
  • Decentraleyes 2.0.13 (jid1-BoFifL9Vbdl2zQ@jetpack) (Inactive)
  • Default Bookmark Folder 2.10.1 (default-bookmark-folder@gustiaux.com) (Inactive)
  • Download with JDownloader 0.1.7 ({03e07985-30b0-4ae0-8b3e-0c7519b9bdf6}) (Inactive)
  • Enhancer for YouTube™ 2.0.98.2 (enhancerforyoutube@maximerf.addons.mozilla.org) (Inactive)
  • Facebook Container 2.0.3 (@contain-facebook) (Inactive)
  • Gesturefy 2.1.3 ({506e023c-7f2b-40a3-8066-bc5deb40aebe}) (Inactive)
  • Google Container 1.5.0 (@contain-google) (Inactive)
  • Greasemonkey 4.9 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781}) (Inactive)
  • Historia 1.3 (historia@eros.man) (Inactive)
  • PocketTube: Youtube Subscription Manager 5.2.3 (danabok16@gmail.com) (Inactive)
  • Shortkeys (Custom Keyboard Shortcuts) 2.2.7 (Shortkeys@Shortkeys.com) (Inactive)
  • Terms of Service; Didn’t Read 2.0.0 (jid0-3GUEt1r69sQNSrca5p8kx9Ezc3U@jetpack) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0d26
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • contentUsesTiling: True
  • crashGuards: []
  • driverDate:
  • driverVendor:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'opt-in', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}], u'name': u'WEBRENDER'}, {u'status': u'blacklisted', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'No qualified hardware', u'type': u'env'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}]}
  • info: {u'DisplayCount': 1, u'TileHeight': 1024, u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'ApzAutoscrollInput': 1, u'CMSOutputProfile': u'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', u'Display0': u'1280x800 scale:2.000000', u'TileWidth': 1024, u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 4
  • targetFrameRate: 60
  • usesTiling: True
  • webgl1DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Intel Inc. -- Intel Iris Pro OpenGL Engine
  • webgl1Version: 4.1 INTEL-14.2.16
  • webgl1WSIInfo: CGL
  • webgl2DriverExtensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_ATI_texture_mirror_once GL_NV_texture_barrier
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Intel Inc. -- Intel Iris Pro OpenGL Engine
  • webgl2Version: 4.1 INTEL-14.2.16
  • webgl2WSIInfo: CGL
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4306 solutions 60440 answers
https://support.mozilla.org/en-US/kb/fix-problems-images-not-show https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin
Was this helpful to you? 0
Quote

Question owner

FredMcD said

https://support.mozilla.org/en-US/kb/fix-problems-images-not-show

I've already read this and applied it. Nothing.

FredMcD said

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

This article applies to Windows Vista/7/8/8.1/10 users only.

FredMcD said

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues

This is for windows.

'FredMcD said

https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

This is for audio and video.

'FredMcD said

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

Should I do the "Delete the pluginreg.dat file" thing?

'FredMcD said

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

Note: This article does not apply to Mac.

''FredMcD [[#answer-1271734|said]]'' <blockquote> https://support.mozilla.org/en-US/kb/fix-problems-images-not-show </blockquote> I've already read this and applied it. Nothing. ''FredMcD [[#answer-1271734|said]]'' <blockquote> https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows </blockquote> This article applies to Windows Vista/7/8/8.1/10 users only. ''FredMcD [[#answer-1271734|said]]'' <blockquote> https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues </blockquote> This is for windows. 'FredMcD [[#answer-1271734|said]]'' <blockquote> https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox </blockquote> This is for audio and video. 'FredMcD [[#answer-1271734|said]]'' <blockquote> https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems </blockquote> Should I do the "Delete the pluginreg.dat file" thing? 'FredMcD [[#answer-1271734|said]]'' <blockquote> https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin </blockquote> Note: This article does not apply to Mac.
Was this helpful to you?
Quote
FredMcD
  • Top 10 Contributor
4306 solutions 60440 answers

I called for more help.

I called for more help.
Was this helpful to you?
Quote

Chosen Solution

OK I found the problem: An app had added googlecontentuser as an exception to the private/etc/hosts file. I removed the line and it worked. Thanks again for your time.

OK I found the problem: An app had added googlecontentuser as an exception to the private/etc/hosts file. I removed the line and it worked. Thanks again for your time.
Was this helpful to you?
Quote
FredMcD
  • Top 10 Contributor
4306 solutions 60440 answers

That was very good work. Well Done.

That was very good work. Well Done.
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.